Get in Touch With Us
This is the page to use if you want to reach the people behind Crypto & Bitcoin Casinos. We cover anonymous crypto casinos and Bitcoin gambling sites available to US players, and most of the messages we get fall into a few predictable buckets: a correction to a review, a question about how KYC or payout speeds really work at a particular site, or a commercial enquiry. Below is how to get in touch, what we can and cannot help with, and how long a reply usually takes.
Write to us at [email protected]. Every message is read by a person on the editorial side — there is no ticket queue and no automated resolution. Our aim is a reply within two business days, longer if your message needs us to re-check an operator's published terms.
What our team can actually help with
- Corrections and stale facts. Bonus terms, wagering multipliers, coin support and withdrawal limits change without notice at offshore sites. If something on a page no longer matches what an operator publishes, tell us which page and what you saw. Our pages carry a fact-check date — the current one is Sep 23, 2026 — and flagged items get re-verified against the operator's own terms.
- Questions about how crypto casino mechanics work. Wallet setup, self-custody versus exchange withdrawals, network and gas fees, confirmation times, stablecoins versus volatile coins, provably fair verification. We will explain the mechanics.
- Editorial methodology. Why one site outranks another, what "no KYC" means in practice at a given operator, how we treat advertised payout speeds.
- Partnership and affiliate enquiries. Operators and agencies should introduce the brand, the licence it holds and the jurisdictions it accepts.
- Responsible gambling concerns. If you are worried about your own play or someone else's, say so and we will point you to support resources rather than casino pages.
What we cannot do for you
Being clear about this saves everyone time.
- We are an independent comparison site, not an operator. We cannot access your casino account, release a stuck withdrawal, unlock a bonus, reverse a wager or overturn a closed account. Those go to the casino's own support — most crypto sites run 24/7 live chat, which is faster than email for account issues.
- We do not give legal or tax advice. We can describe the general picture; a qualified professional in your state handles your specific situation.
- We will not help anyone get around a site's state restrictions, geoblocking, KYC checks, anti-money-laundering screening or sanctions checks, and we will not suggest false registration details. Requests of that kind get a short no.
- We do not publish reader testimonials or reviews sent in by email as if they were verified customer feedback.
Where our money comes from
Some links to the casinos we cover are commercial. If you sign up through one, we may be paid a commission by the operator. That funding does not buy position: rank order and editorial ratings are set by us, and an operator paying more does not move up. If you think a ranking looks bought, email and ask — we would rather answer the question than have you assume.
We are equally happy to hear from you when a site we rank highly has let you down. Complaint patterns around slow payouts, surprise verification requests or bonus terms enforced retroactively are exactly the kind of signal that changes our view of an operator.
Before you email about a specific casino
If your question is about one of the sites we rank, a quick look at its published terms often answers it faster than we can. Three examples from the top of our list, so you know the kind of detail we check and the kind we cannot promise:
BetPanda — our top-rated pick
BetPanda sits first on our list (editorial rating 10.0) largely because of how little friction it puts between a crypto deposit and play, which is what most readers on an anonymous-casino page actually care about. Its headline offer is 10% weekly cashback. As with any cashback deal, read the operator's promotion page for the qualifying-loss calculation, the crediting day, any cap, and whether the credited amount carries a playthrough requirement before withdrawal — those conditions are set by BetPanda and can be revised. The limitation worth knowing: cashback is a rebate on losses, not a bonus you can plan around, and a site that advertises minimal verification at signup can still request ID later if a large withdrawal or a compliance review triggers it. No offshore operator gives up that right.
CoinPoker Casino — the one to email us about if poker matters
CoinPoker Casino (9.9) earns its place because it pairs a crypto casino with a real poker room, which very few sites on this list do. Advertised welcome offer: 150% welcome bonus up to $2,000. Deposit-match bonuses are the offers where terms matter most — check the minimum qualifying deposit, the wagering multiple applied to bonus funds, the expiry window, excluded games and the maximum bet allowed while a bonus is active. Breaching a max-bet rule is the single most common way readers lose a bonus balance. The trade-off: a poker-led platform tends to have a narrower slot and live-dealer catalogue than the pure-casino sites, so if slots are your main game it may not be the best fit.
Cryptorino — big headline number, read it carefully
Cryptorino (9.9) is on the list for a broad coin lineup and an offer structure that suits larger deposits: 100% match bonus up to 1 BTC plus 10% weekly cashback. A bonus denominated in BTC is worth flagging — the dollar value of a ceiling quoted in Bitcoin moves with the market, so the headline is not a fixed figure. Confirm the wagering requirement, time limit and eligibility on Cryptorino's own terms page before depositing. The limitation: reaching anywhere near a 1 BTC ceiling requires a deposit most players should not be making, and the volatility that makes the number look big cuts both ways while your balance sits on the site.
Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave all run their own cashback, rakeback or match structures too. Whichever you are asking about, we will always point you back to the operator's current terms, because that document — not our summary — is what binds you.
Questions we get most often
| Reader question | Short answer |
|---|---|
| Which coins can I deposit? | Across the sites we cover, the common set is BTC, ETH, LTC, USDT, USDC and DOGE, with altcoin support varying by operator. Stablecoins are the usual choice for holding value in dollar terms during play. |
| How fast are withdrawals? | Operators advertise near-instant processing; actual arrival depends on their internal review plus network confirmation times and fees. We report advertised speeds as advertised, never as tested. |
| Is a site genuinely no-KYC? | Some allow signup and play with only an email and a wallet. That is not a permanent exemption — verification can be requested later, especially at higher withdrawal volumes. |
| What games are there? | Slots, live dealer tables from studios such as Evolution, blackjack, roulette and baccarat, plus crypto-native formats: crash, dice, plinko and in-house originals, many of them provably fair. |
| Do these sites also take sports bets? | Most of them do. Several run a sportsbook, esports markets and in some cases a poker room alongside the casino, usually on one shared crypto balance with separate bonus terms. |
| Are they licensed in the US? | No. They hold offshore licences such as Curaçao or Anjouan, not a US state licence. See the note below. |
Eligibility, licensing and the legal picture — in plain terms
We get this question by email constantly, so here it is directly. There is no federal legalization of online casino gaming in the US. Regulated online casinos exist in a handful of states — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — and those operators do not run on cryptocurrency. The crypto casinos we cover are offshore, licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator. That puts them in a legal grey area for US players, and we are not going to pretend otherwise.
What follows for you: state law varies, some states are explicitly restrictive, and operators self-restrict different states from one another. You need to check the rules where you live and the operator's own restricted-territory list. Minimum age is 18 or 21 depending on the site and your state — the site's terms state its minimum, and you must meet it. US players are also generally liable for tax on gambling winnings and on crypto gains; treat that as general information and consult a qualified tax professional about your own position rather than relying on anything we write.
Because these sites sit outside US regulation, the consumer protections you would get from a state-licensed operator — dispute escalation, mandated self-exclusion, segregated funds — may not apply. Practical steps that help: enable two-factor authentication, keep long-term funds in your own self-custody wallet rather than a casino balance, and use whatever deposit limits, cooling-off and session tools the operator does offer.
Play safely, and where to get help
Gambling costs money and most sessions end with a loss. Crypto adds a second layer of risk: the coin you deposit can fall in value while it sits in your account, so a balance that looks flat in BTC terms can be worth less in dollars. Never stake money you need for anything else, and never deposit to recover a previous loss.
If gambling is stopping being fun, call the National Problem Gambling Helpline at 1-800-GAMBLER — it is free, confidential and available around the clock. Offshore crypto casinos may not provide the same player protections or self-exclusion tools as state-regulated operators, so state and national support services are the more dependable route. Mention it in your email and we will respond with resources, not recommendations.
Our reviews, and one from a neighbouring market
If you are comparing operators, our casino reviews and guides go deeper on coin support, verification policy and payout mechanics than this page can. UK readers who landed here by accident may find our roundup of trusted non-GamStop casinos in the UK closer to what they were looking for.
How to get a useful reply
- Name the page or the operator your message is about.
- Say what you saw and where — a screenshot or the exact line from the terms helps most for corrections.
- Tell us your state if the question is about availability or restrictions.
- For commercial enquiries, include the brand, the licence and the territories accepted.
That is all we need. Send it to [email protected] whenever you are ready — there is no deadline on any of this, and a well-documented correction is genuinely one of the more useful emails we get. Age 18+ or 21+ depending on the site and your state.